Official Documents

125i Privacy Policy – Personal Data Protection for Malaysian Players

At 125i, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data as a member of our Malaysian online casino platform.

Last updated: 1 January 2026

By using the 125i platform, you fully agree to this Privacy Policy.

SSL 256-bit Encryption Data Protected No Data Selling Malaysia PDPA 24/7 Support Confidential Data Guaranteed
Data Protection Commitment

125i's Six Core Privacy Principles

These are the foundations of how 125i protects the personal information of every Malaysian player who trusts our platform

256-bit SSL Bank-Grade Encryption

Every piece of information you submit to the 125i — from login details to financial transactions — is protected with 256-bit SSL encryption, the same security standard used by Malaysia's leading banks. Your data is unreadable to anyone between you and our servers.

We Do Not Sell Your Data

125i has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you — we use it solely to provide you with a better experience as a member 125i.

Malaysia PDPA Compliance

Privacy Policy 125i is framed in accordance with Malaysia's Personal Data Protection Act (PDPA). We ensure that every aspect of our members' personal data collection and processing fully complies with all applicable Malaysian legal requirements.

Restricted & Controlled Data Access

Only authorised 125i authorised personnel only may access members' personal data, and solely for designated purposes. All access is logged and audited on a regular basis to detect any unauthorised or suspicious activity.

Data Control Rights in Your Hands

As a member 125i, you have the right to access, correct, or request the deletion of your personal data. You also have the right to withdraw consent for data processing at any time. Contact us through the official support channels to submit any data-related requests.

24/7 Security Monitoring

Security system 125i monitor our platform at all times to detect intrusion attempts, suspicious activity, and cybersecurity threats. In the rare event of a data breach, we will notify affected members within the timeframe required by law.

1. Introduction

125i ("we", "platform", "us") is the operator of an online casino platform serving players in Malaysia. This Privacy Policy explains how 125i collect, process, use, store, and protect the personal information you provide to us when registering and using our services 125i.

By registering an account at 125i, making a deposit, playing games, or using any feature on our platform, you acknowledge that you have read and understood this Privacy Policy, and consent to the processing of your personal data as described herein.

This Privacy Policy forms part of Terms & Conditions 125i and should be read together with those documents. If you do not agree with this Privacy Policy, please discontinue your use of the 125i and contact us to close your account.

PDPA Compliant: This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data processing by 125i conducted in accordance with the principles set out under applicable Malaysian law.

2. Personal Data We Collect

125i collects various categories of personal data depending on how you interact with our platform. The following are the types of data we may collect:

A. Data You Provide Directly:

  • Full name as stated on official Malaysian identification documents.
  • Date of birth for age verification purposes.
  • Malaysian identity card number (MyKad) or passport number.
  • An active email address used for account communications.
  • An active Malaysian mobile number.
  • Malaysian residential address.
  • Details of the payment methods you have registered (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u or CIMB Clicks).
  • Identity verification documents (copies of MyKad, bank statements) requested during the KYC process.

B. Automatically Collected Data:

  • IP address of the device used to access 125i.
  • Your web browser type and device operating system.
  • Platform usage data including games played, total bets placed, and session duration.
  • Deposit and withdrawal transaction log data.
  • Cookie data and similar tracking technologies.
  • Approximate location data based on IP address (GPS is not used).
Data Category Example Required? Primary Purpose
Identity Full name, IC number, date of birth Mandatory Identity & age verification
Contact Email, phone Mandatory Account communications
Finance Payment methods, transaction records Mandatory Deposit & withdrawal processing
Usage Game records, bets placed Automatic Platform operations & compliance
Technical IP address, browser, cookies Automatic Security & platform improvements
3. How We Use Your Personal Data

125i use the personal data collected for legitimate, clearly stated purposes as follows:

  • Registration & Account Management: Processing new account registrations, verifying your identity and age, and managing your account on an ongoing basis at 125i.
  • Service Provision: Enabling you to play games, process deposits and withdrawals, and access all platform features 125i.
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, and any usage that violates Terms & Conditions us.
  • Legal Compliance: Fulfilling applicable legal obligations, including KYC (Know Your Customer) requirements and reporting mandated by the relevant regulatory authorities.
  • Communications: Sending account-related alerts, transaction confirmations, security notifications, and promotional information (with your consent).
  • Service Improvement: Analysing platform usage patterns in aggregate to improve the user experience and develop relevant new features.
  • Loyalty Programme & Promotions: Managing your participation in the rewards programmes, bonuses, and promotions you have chosen to join at 125i.
  • Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate self-control tools.

125i will not use your personal data for any purpose other than those stated above without first obtaining your additional consent.

4. Sharing Data with Third Parties

125i does not sell, rent, or trade your personal data to third parties for marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:

  • Payment Service Providers: Payment processors handling deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — only the data necessary to process the transaction is shared.
  • Game Software Providers: Third-party game providers whose platform 125i use must receive minimal technical data in order for games to run properly.
  • KYC Service Providers: The company carrying out identity and age verification on behalf of 125i to ensure compliance with regulatory requirements.
  • Regulatory Body & Law Enforcement: 125i will disclose the required data when compelled to do so by a court order, applicable law, or a lawful request from a competent Malaysian authority.
  • Audit Partners: Independent auditors who verify game fairness and operational compliance 125i — only data required for audit purposes is shared.

Every third party that receives data from 125i contractually bound to protect that data to the same or higher security standards as those applied to us. They may only use your data for the purposes we have specified and nothing beyond that.

5. Data Security Measures

125i implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include:

  • 256-bit SSL Encryption: All communications between your browser or app and the 125i encrypted using banking-grade TLS/SSL technology.
  • Secure Password Storage: Your account password is never stored in plain text — we use a strong one-way cryptographic hashing function.
  • Tiered Access Control: A role-based access control system ensures that only authorised personnel can access member personal data, and strictly for legitimate work purposes.
  • Continuous Threat Monitoring: An intrusion detection and security monitoring system operates around the clock to detect and respond to cyber threats in real time.
  • Regular Security Testing: 125i conducting regular penetration testing and security audits by independent cybersecurity experts.
  • Secure Data Backup: Your data is securely backed up at data centres protected by stringent physical security controls.

While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% foolproof. If you suspect your account 125i has been compromised, please contact our customer support immediately.

6. Data Retention Period

125i retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. Our general data retention guidelines are as follows:

  • Active Account Data: Retained for the duration your account remains active at 125i.
  • Financial Transaction Data: Retained for a minimum of seven (7) years from the date of the transaction for compliance with Malaysian financial law.
  • KYC Data (Identity Verification): Retained for a minimum of five (5) years after account closure for anti-money laundering compliance purposes.
  • Game Record Data: Retained for three (3) years for dispute resolution and audit purposes.
  • Security Log Data: Retained for twelve (12) months for security and investigation purposes.

When your personal data is no longer required, 125i will securely delete or de-identify it using appropriate methods to prevent unauthorised data recovery.

7. Cookie Policy

Platform 125i use cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit the platform 125i.

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the platform 125i.

8. Your Personal Data Rights

As a data subject, you have certain rights regarding your personal data held by 125i, subject to applicable law:

Right of Access

You have the right to request and receive a copy of the personal data held by 125i. We will provide this information within a reasonable timeframe.

Right to Rectification

If the personal data you hold with 125i inaccurate or incomplete, you have the right to request that corrections be made immediately.

Right to Erasure

Under certain circumstances permitted by law, you may request 125i delete your personal data — subject to retention obligations required by law.

Right to Withdraw Consent

For data processing that relies on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

To submit any requests relating to your data rights, please contact the customer support team 125i via email at [email protected] or via live chat within the platform. We will handle your request within the timeframe stipulated by applicable law, typically within 30 business days.

9. Children's Data

Platform 125i is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you discover that a minor has registered an account at 125i, please notify us immediately at [email protected].

In the event we discover that data from an underage individual has been collected without consent, we will take immediate steps to delete that data and close the relevant account. 125i conducts a strict age verification process during registration to prevent this from occurring.

10. Changes to the Privacy Policy

125i reserves the right to modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the way we operate. When material changes occur, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying clear notices on the platform's main page 125i for a reasonable period.
  • Sending email notifications to your registered account address for any significant changes.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the 125i after the changes take effect will be deemed as your acceptance of the updated Privacy Policy. If you do not agree with any changes, please discontinue use of the platform and contact us.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 125i handles your personal data, please contact us through the following channels:

125i Privacy Contact Information
Email (Privacy Enquiries)
Live Chat
Available on the 125i platform – 24/7
Response Time
Live Chat: < 5 minutes • Email: within 24 hours
Operating Hours
24 hours a day, 7 days a week including public holidays

For data rights requests (access, correction, deletion), please submit via email stating your account number 125i your account, the type of request, and any relevant supporting information. We are committed to handling every privacy request transparently and within the timeframes prescribed by Malaysian law.

Why Privacy Matters at 125i

Your Trust Is the Foundation of Our Business

When you make a deposit using Touch 'n Go eWallet or GrabPay to your 125i you are entrusting us not only with your money, but also with your personal financial data. This is a responsibility we do not take lightly. Every MYR you deposit, every round of Balloon you play, every Immersive Roulette win you celebrate — all of these records are stored with the highest level of security in our systems.

Many Malaysians new to online casino platforms often wonder: "Is my information safe? Can others see my gaming records?" At 125i, our position is clear and unequivocal: your data is private, protected, and will not be disclosed to any unauthorised party without your consent or a lawful legal requirement.

We understand that in today's digital age, personal data is a valuable asset. Certain companies treat user data as a product to be sold to advertisers. 125i does not operate that way. Our business model is straightforward: we provide you with the best gaming platform, and our success comes from your satisfaction and loyalty as a player — not from selling your information to third parties.

This means that when you play slots Cat in Vegas or Live Craps at 125i, you can focus entirely on your game without having to worry about your privacy. The security team at 125i monitors our systems around the clock, and every transaction — from a RM 20 deposit to a RM 10,000 withdrawal — is protected by robust, comprehensive layers of security.

Privacy FAQs

Frequently Asked Questions About 125i Privacy

Absolutely not. 125i has never and will never sell, rent, or trade your personal data to any advertiser or third party for marketing purposes. Your data is used solely to provide you with 125i's services, process financial transactions, fulfil legal obligations, and improve the platform for a better experience. Your privacy is our commitment — not just a marketing buzzword.

All payment transactions on 125i — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX services such as Maybank2u and CIMB Clicks — are protected by banking-grade 256-bit SSL encryption. Your sensitive payment details are not stored directly within 125i's systems once a transaction has been processed. Payment processing is handled through payment gateways that hold internationally recognised security certifications.

Yes, you may request the deletion of your personal data by contacting [email protected]. However, certain limitations apply based on our legal obligations. For example, financial transaction records must be retained for a minimum of seven (7) years in accordance with Malaysian financial law, and KYC data must be kept for a minimum of five (5) years. Data not subject to any legal retention requirements will be deleted or anonymised within a reasonable period after the request is received.

Your gaming records at 125i — including games played, bet amounts, and transaction history — are confidential and accessible only by you through your 125i account, as well as specifically authorised 125i staff for operational, security, and legal compliance purposes only. All access by our personnel is logged and audited. Third parties, including your family members, cannot access your gaming records without your consent.

When you close your 125i account, your data will not be deleted immediately in its entirety due to legal retention obligations. Financial transaction records are retained for seven (7) years and KYC data for five (5) years following account closure, as required under Malaysian law. Once these minimum retention periods have elapsed, your data will be securely deleted or anonymised. Closed accounts will not be used for any marketing communications unless you provide fresh consent.

Our Data Security

Security Technologies That Protect Your Data at 125i

125i employs multiple layers of technical protection to keep your personal and financial data secure at all times.

SSL 256-bit Encryption

All data transmitted between your device and 125i's servers is encrypted using AES-256 — the highest standard in the cybersecurity industry.

Enterprise-Grade Firewall

125i's servers are protected by enterprise-grade firewalls that filter and block suspicious traffic before it can reach your data.

Real-Time Monitoring

125i's security monitoring system operates 24/7 to detect and respond to any threats or suspicious activity in real time.

Regular Security Audits

125i conducts regular security audits and penetration testing by independent cybersecurity experts to ensure our systems remain robust at all times.

Responsible Gambling

Data Privacy & Responsible Gambling at 125i

125i uses your usage data responsibly to identify signs of problem gambling and offer appropriate support to members who need it.

Game Pattern Analysis

125i monitors member gaming patterns to identify early signs of problem gambling and offer appropriate support before the situation becomes more serious.

Personal Deposit Limit

You can set deposit limits in your 125i account settings. This data is processed confidentially and used solely to safeguard your financial well-being.

Safe Self-Exclusion

Self-exclusion requests are processed promptly and your account is locked from gameplay access — no questions asked and no pressure from 125i.

Help Resources

Information and links to local Malaysian gambling addiction support resources are available on the Responsible Gambling us.

Play Safe & Secure at 125i

Your data is protected, your privacy is respected, and your winnings are secure. Register for free at 125i today and enjoy over 200 premium games with complete peace of mind.

18+ only • Play responsibly • Terms & Conditions applicable

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