125i Terms & Conditions – Malaysia Online Casino Platform Usage Policy

Welcome to 125i, an online casino platform operating for users in Malaysia. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and 125i ("Platform", "we", "us"). By registering an account, making a deposit, or using any of 125i, you hereby acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions set out in this document.

This document governs the entire relationship between you and 125i, including use of the website, mobile app (where applicable), and all services provided by 125i. If you do not agree with any part of these Terms & Conditions, you are advised not to use the 125i.

To register and use the 125i, you must meet the following eligibility requirements:

• At least 18 years at the time of registration and throughout the duration of platform use.
• Residing in Malaysia and using the platform for personal entertainment purposes only.
• Possess the full legal capacity to enter into a binding agreement.
• Not listed on any self-exclusion register or subject to any prohibition enforced by a relevant authority.
• Not an employee, business partner, or immediate family member of an employee 125i.

125i reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or closure. 125i is not liable for any losses arising from the use of the platform by individuals who do not meet these eligibility requirements.

Every member 125i is permitted to hold only one (1) account only. Holding multiple accounts under a single individual is a violation of these terms and 125i reserves the right to close all associated accounts and forfeit any winnings obtained through those accounts.

During registration, you are required to provide accurate, truthful, and complete information, including:

• Full name as per your valid Malaysian identity card or passport.
• An active Malaysian phone number capable of receiving SMS verification.
• A valid and active email address.
• Exact date of birth for age verification purposes.

125i conducts a rigorous Know Your Customer (KYC) process. Additional identity verification may be required prior to your first withdrawal or when cumulative deposit/withdrawal amounts reach a specified threshold. This is a standard security measure that protects both you and the platform against fraud and money laundering.

125i accepts deposits via authorised Malaysian local payment methods. All financial transactions must be conducted using an account or e-wallet registered in your own name. The use of another person's payment method is strictly prohibited.

Accepted Payment Methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX – Maybank2u
• FPX – CIMB Clicks

Withdrawals are processed only to the same payment method used for the deposit. This is an important security policy 125i to prevent fraud and money laundering. 125i reserves the right to place withdrawals on hold for security verification purposes without any liability on our part.

All amounts are stated in Malaysian Ringgit (RM / MYR). 125i does not accept or process any foreign currency or digital currency.

All bonuses, free credits, and promotions offered by 125i is subject to the specific terms and conditions stated alongside each offer. General terms applicable to all bonuses 125i is as follows:

• Each bonus carries a wagering requirement that must be fulfilled before any winnings derived from the bonus can be withdrawn.
• Bonuses are only available to members who meet the eligibility criteria specified in each promotion.
• Each member may claim the welcome bonus once only — this offer cannot be combined with other promotions unless otherwise stated.
• 125i reserves the right to void any bonus if there is evidence of misuse or fraud.
• Bonuses have an expiry period as specified in the terms of each individual promotion.
• Opening multiple accounts for the purpose of claiming bonuses repeatedly is a serious violation.

All games available on the platform 125i — including video slots such as Cat in Vegas and Olympus Glory, live casino games such as Immersive Roulette and Live Craps, and crash games such as Balloon — operate using a Random Number Generator (RNG) system that has been audited and certified by accredited independent international bodies.

General rules applicable to all games at 125i:

• Every round or game session is fully independent and random — the outcome of a previous round has no bearing on the next.
• Minimum and maximum bet limits vary by game and are displayed within each game's interface.
• In the event of a technical disruption during a gaming session, 125i will endeavour to resolve the matter fairly. The final decision in such cases rests with 125i.
• Winnings resulting from technical faults or software bugs are void and will not be credited.
• Records maintained by the server 125i is final in the event of any dispute relating to game outcomes.

The RTP (Return to Player) for each game on 125i available for players' reference in the relevant game information. This RTP is calculated over the long term and may differ from an individual player's experience in any given session.

Use of the 125i for the following purposes is strictly prohibited and may result in legal action:

• Fraud: Any attempt to defraud the platform, other members, or third parties through the platform 125i.
• Money Laundering: Use of the platform to process funds derived from illegal activities.
• Automation Software: Use of bots, automated scripts, or third-party software to play games or extract data from 125i.
• Technical Exploitation: Attempts to exploit software or system vulnerabilities 125i.
• Bonus Abuse: Opening multiple accounts or using false identities to claim bonuses repeatedly.
• Collusion: Colluding with other members to exploit the game system 125i unlawfully.
• Disruption: Any action that disrupts the normal operation of the platform 125i or other users' experience.

125i uses a sophisticated fraud detection system to identify suspicious activity. Any account suspected of involvement in prohibited activities may be frozen immediately for investigation, and associated winnings may be withheld until the investigation is concluded.

125i reserves the right to close or suspend any account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspicion of fraudulent activity or money laundering.
• Failure to provide the required identity verification documents.
• A member's own request to close their account.
• Decisions made pursuant to legal requirements or regulatory authority directives.

You also have the right to close your account 125i yourself at any time by contacting our customer support. Any valid balance in your account will be returned to you once the verification process is complete — provided there are no outstanding issues or account suspensions due to fraud.

125i and our parent company, directors, employees, and partners shall not be held liable for:

• Any financial losses incurred by a member as a result of gameplay outcomes.
• Service disruptions caused by factors beyond our control (force majeure), including internet infrastructure failures, natural disasters, or regulatory actions.
• Loss of data or information caused by factors beyond the platform's control.
• Indirect, consequential, or punitive damages of any kind under any circumstances.
• Actions or omissions by third parties, including payment service providers.

Maximum liability limit 125i to any member under any circumstances shall not exceed the total deposits made by that member in the 12 months preceding the submission of the claim.

125i is committed to responsible gaming practices. We recognise that gambling can become problematic for some individuals, and we provide a range of tools to help members stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Session Time Limit: Set a limit on the time you spend on the platform in a single session.
• Gaming Break: Temporarily suspend your access to games for a period of 24 hours, one week, or one month.
• Self-Exclusion: Fully restrict your access to the platform for an extended period or permanently.

If you or someone you know needs help with problem gambling, please reach out to a relevant support organisation in Malaysia. 125i provides information and links to these help resources on the Responsible Gaming us.

The collection, use, and protection of your personal data by 125i operated by Privacy Policy ours, which forms part of these Terms & Conditions as a whole. By using the platform 125i, you consent to the processing of your personal data as described in the relevant Privacy Policy.

In summary, 125i committed to:

• Your personal data is protected with banking-grade 256-bit SSL encryption.
• Not sell or share your data with third parties without your explicit consent, except as required by law.
• Using your data solely for the purposes of service delivery, identity verification, fraud prevention, and account-related communications.
• Granting you access to review, correct, or request the deletion of your personal data in accordance with applicable legal provisions.

125i reserves the right to modify, add, or remove any part of these Terms & Conditions at any time at its sole discretion. Members will be notified of any material changes through:

• Notices displayed on the platform's homepage or relevant sections 125i.
• Email to the address registered to the member's account (for significant changes).
• Update the "Last Updated" date at the top of this document.

It is your responsibility to review these Terms & Conditions periodically. Your continued use of the 125i after any changes take effect will be deemed full acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the 125i in general, please contact our customer support team, available 24 hours a day, 7 days a week:

• Email: [email protected]
• Live Chat: Available directly within the platform 125i
• Response Time: Live Chat < 5 mins • Email within 24 hours

For formal complaints, please submit in writing via email, including your account number, a description of the issue, and any supporting evidence. 125i is committed to handling every complaint fairly, transparently, and within a reasonable timeframe.

These Terms & Conditions are governed by applicable law, and any disputes arising from them shall be resolved through the process established by 125i, including mediation where necessary, before any formal legal proceedings are initiated.